Litigation Officer

Join BCMGlobal Mortgage Services as a Litigation OfficerAre you ready to take your career to the next level? BCMGlobal is on the lookout for a Litigation Officer to join our team in Ipswich. This is your chance to step into a pivotal role, managing mortgage accounts and guiding them through the litigation process - all while making a real difference to our customers.What You''ll DoOwn and manage your caseload of mortgage accounts, balancing empathy with expertise.Speak directly with customers, exploring their circumstances and finding the right solution for every case.Ensure payment obligations are crystal clear - and collected in line with lender terms and Court Orders.Navigate loan conditions with confidence, explaining them clearly and fairly.Flag issues early, offer smart recommendations, and bring balanced, technical insights to complex situations.Build strong relationships with clients, third parties, and internal teams.Keep records accurate, up to date, and audit-ready.What You''ll BringEmpathetic communication style.A customer-first mindset, always looking for fair, workable outcomes.Knowledge of mortgage loan documentation, regulations, and the UK Benefits System desirable.Team spirit - you deliver on commitments and lift others up.Bonus points if you bring: litigation experience, court procedure know-how, a Law degree, or full CeMAP qualification.Why BCMGlobal?At BCMGlobal, you''ll be more than a Litigation Officer - you''ll be part of a collaborative team where ..... full job details .....