Crest Lifts Limited Service Manager London and SE RegionPosition: Service Manager Industry: Lift Service Maintenance Location: Farnborough, Hampshire Reports To: Regional Manager Job Summary: Full Time As a Service Manager for our industry-leading lift company, you will play a critical role in ensuring the seamless operation and management of our services. You will oversee daily operations, manage key accounts, and lead a team of professionals to meet the highest standards of service excellence. Future promotional opportunities based on performance and results. Key Responsibilities - Leadership: Meetings and Coordination: • Conduct weekly review meetings with the Regional Manager to assess performance and align on strategic goals. • Hold weekly meetings with the Administration Manager to discuss administrative processes. Operations Management: • Daily management of the company''s management system to ensure accurate record-keeping and compliance. • Serve as the first line of escalation for clients regarding operational issues, providing swift and effective resolutions. • Working and managing with and using data Engineering and Technical Oversight: • Oversee the daily scheduling of engineers work to ensure efficient and timely service delivery. • Schedule technical works and ensure all maintenance and installation activities meet quality standards. Key Account and Client Support Management: • Manage key accounts by building strong relationships and ensuring ..... full job details .....
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