Lift Service Director

Lift Service Director

Lift Industry, Engineering Management, Service Director
Manchester, North West
Basic Salary: -65,000 - -80,000
Benefits: Annual Bonus, Company Car or Car Allowance, Company Pension, Private Healthcare, Ongoing Training & Career Development

Marmon Lift Recruitment is recruiting an experienced National Lift Service Director to join a successful and growing independent lift and escalator business.

You''ll take responsibility for the performance and delivery of the company''s national service operation, lead service teams, and ensure consistently high standards across the UK.
This is a senior, hands-on leadership role offering genuine influence over how the Service Department operates and develops.

Commutable from: Manchester, Leeds, Liverpool, Blackpool, Bradford, Preston, Warrington, Bolton, Stockport, and surrounding areas.

• Lead and develop the national lift service operation
• Manage and support Service Directors, supervisors and engineering teams
• Oversee PPM delivery, breakdowns, callouts and lift shutdowns
• Monitor service KPIs, engineer productivity, response times and performance
• Ensure technical and operational issues are followed through to resolution
• Maintain consistent service standards across all regions
• Build and maintain strong relationships with key clients
• Review engineer coverage, workloads and operational resources
• Identify and implement improvements to processes and service delivery
• Support the continued growth and development of the Service Department
• Maintain high standards of health, safety and compliance

• Strong experience within lift service and maintenance
• Previous experience in a Service Director, Regional Service Director or National Service Director position
• Valid UK driving licence.
• Good technical understanding of lift servicing, maintenance and breakdowns
• Strong leadership, communication and people-management skills
• Commercially aware with a focus on service quality and customer retention
• Confident managing KPIs, operational performance and client relationships
• Comfortable managing nationwide service works.

1. For a confidential conversation, call (phone number removed) (Monday - Friday)
2. Send us your CV:

Marmon Lift Recruitment is passionate about understanding what truly matters in your next move before you begin an application or interview process. This commitment ensures we represent your best interests at all times.