Lifecycle Services Spare Parts Coordinator

Job Description

• Provide accurate, timely quotations and follow up opportunities to maximise spare parts sales.
• Process and coordinate customer orders efficiently, working with procurement and project teams to meet delivery deadlines.
• Maintain clear communication with customers, responding promptly to enquiries and advising of any delays.
• Keep ERP and CRM records accurate and up to date, ensuring reliable order tracking and reporting.
• Monitor sales performance and identify opportunities to improve revenue and customer satisfaction.
• Support timely invoicing and follow up customer payments with the finance team.
• Improve spare parts procedures to reduce delays, minimise errors and strengthen departmental efficiency.