Life24 Advisor

Life24 Advisor£28,936.78 per annumHybrid - based out of our Milton Keynes office, with regular travel in and around Central BedfordshirePermanent, Full Time Amplius is dedicated to empowering our customers to live independently. As a Life24 Advisor you''ll play a key role in making this happen. You''ll assist new customers in settling in, respond to emergency calls, assess support needs, and coordinate services to enhance their wellbeing.Salary: From April 1st, £28,936.78 per annumContract: Full Time, PermanentYour week: 36.25 hours per week, Monday to Friday 8.45am - 5:00pmOut of Hours availability required once in every 6 weeksLocation: Hybrid - based out of our Milton Keynes office, with regular travel in and around Central BedfordshireSnapshot of Your RoleHelp new customers settle into the scheme and local area.Respond to emergency calls, including 24-hour response service participation.Maintain regular contact with customers and build rapport within schemes.Conduct property viewings and ensure customers understand support services.Assist customers in raising and monitoring property repairs.Carry out risk assessments and monthly Health and Safety compliance checks.Ensure high standards of scheme presentation, cleanliness, and noticeboard updates.Maintain accurate customer records and ensure contact details are up to date.Conduct equipment checks, arrange repairs, and manage stock levels.Raise safeguarding referrals and monitor ongoing cases.Liaise professionally with ..... full job details .....