Life Sciences Graduate - Customer Service Officer

Life Sciences Graduate - Customer Service OfficerBirmingham Office Based Up to 26,000 + 20% Bonus Are you a recent Life Sciences graduate looking for your first commercial role?Have you gained customer service experience through a part-time job, placement or previous role? We''re recruiting on behalf of a growing business within the Life Sciences sector, offering an excellent opportunity to join a friendly, supportive team where you''ll gain valuable industry experience and build a long-term career. The RoleAs part of the Customer Service team, you''ll play a key role in delivering an outstanding customer experience while supporting the wider sales team. You''ll be responsible for: Processing customer orders and quotationsManaging customer enquiries via phone and emailResolving customer queries and escalating technical issues when requiredSupporting the field sales team with administration and customer communicationsMaintaining accurate customer information and pricingHelping to improve customer service processes You''ll have: A Life Sciences degree (essential)Excellent communication and customer service skillsCustomer service experience gained through work, placements or alongside your studiesStrong organisational skills and attention to detailGood Microsoft Office skillsA positive attitude and willingness to learn What''s on Offer?Salary of up to 26,00020% annual bonus based on personal and company KPIsFull training and ongoing supportModern offices with parking and an ..... full job details .....