Library Assistant

Job Title: Library Assistant Salary Range: SSA Scale 4 Permanent Full Time Location: Richmond Cluster, Richmond Libraries Other essential information: The standard working pattern for this role includes working 4 days Mon-Fri and every other Saturday. Weekdays from 9.15 - 6.15/7.15. Saturdays from 9.15 - 4.15. Objective of role OUR VISION: How Richmond upon Thames Libraries see the future. ''Communities within Richmond upon Thames will realise their potential through the personal, professional, social and cultural development opportunities provided by their library service.'' We operate a high-performing library service that is highly regarded by the community. As a Library Assistant, your role will be to support the delivery of this borough-wide service by ensuring excellent customer service and carrying out a range of administrative duties to facilitate the day-to-day operations. Modern public libraries are vibrant and inclusive spaces, open to all members of the community. Our staff must be resilient, confident, and resourceful in order to manage the often complex and challenging situations that can arise in such dynamic environments. Most of your work will involve frontline customer service, including issuing and returning items, maintaining and caring for resources, assisting with information searches and enquiries, supporting events, and helping visitors access the full range of services offered by the library. About the role You should meet the following criteria: ..... full job details .....