Liaison officer

Liaison OfficerBasildon £35,000 - £40,000 + Fixed Term Contract (12-18 months) + Family Run Business + Career Progression + Supportive Team + Package + Immediate StartAre you a people-focused professional with experience managing customer relationships, coordinating stakeholders or working within property management? Are you looking for a role where your communication skills can make a real difference while becoming an integral part of a close-knit, growing business? This is an exciting opportunity to join a successful, family-run construction company delivering a major cladding remediation project in Basildon for 12-18 months. You''ll be the key point of contact between residents, clients and site teams, ensuring clear communication throughout the project and helping deliver an outstanding customer experience.Your Role as a Liaison Officer Will Include:Acting as the main point of contact for residents throughout the cladding remediation project.Providing regular updates on planned works, timescales and project progress.Managing resident enquiries, concerns and complaints professionally and efficiently.Coordinating access arrangements between residents and site teams.Building positive relationships with residents, clients and subcontractors.Maintaining accurate records of communications and resident interactions.Working four days on site in Basildon and one day from the Ilford office.The Successful Liaison Officer Will Need:Previous experience in a customer-facing role such ..... full job details .....