LHR Gateway & Warehouse General Manager

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Client:Location:

London, United KingdomJob Category:

OtherEU work permit required:

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2Posted:

22.08.2025Expiry Date:

06.10.2025Job Description:

Our well-known client is looking for a LHR Gateway and Warehouse General Manager.Must have freight forwarding experience.Overall Role Purpose

Provide the physical service delivery of our airfreight gateway and station warehouse functions at LHR. Responsible for quality service delivery, resource management, education, Health and Safety, compliance, engagement, and routines/disciplines within the warehouse environment.Operational Responsibilities

Ultimate responsibility for the primary airfreight gateway and station warehousing service delivery, with a good knowledge of import and export processes.Maintain and build strong interdepartmental relationships with a focus on internal and external customer satisfaction.Site aviation security nominee, responsible for Dangerous Goods by Air, Ceiv LiBat, and ADR processes, compliance, and training in conjunction with UK AFR Compliance Manager.Ensure compliance with GDP/MHRA standards in conjunction with Responsible Person.Manage resources across a complex shift pattern with approximately 110 unionized FTE.Oversee yard and warehouse maintenance and housekeeping in conjunction with Facility Manager.Maintain, ensure compliance, and train staff on MHE, along with sourcing, procurement, and building relationships with key suppliers.Drive a strong culture of Health and Safety in collaboration with the National Health and Safety Manager.Design and produce data metrics to drive efficiencies.Foster continuous improvement and adopt new technologies to identify areas for enhancement [FirstChoice].Build external industry relationships with handling agents, security providers, and hauliers.Create an environment of engagement and communication across the team, driving routines, discipline, and responsibility.Skills and Experience

Good knowledge of the freight forwarding industry and operational processes.Understanding of Aviation Security, Dangerous Goods by Air, ADR, and GDP/MHRA requirements and processes.Ability to analyze and interpret large data sets and develop metrics.Experience managing a ..... full job details .....