Level 4 Network Engineer

Network and Voice Engineer - Contract Day Rate: Up to £450 per day (Outside IR35)Duration: 6 MonthsLocation: TBCStart Date: ASAP We are looking for an experienced Network and Voice Engineer to support a business with its network infrastructure and enterprise voice environment on an initial 6-month contract. This is a hands-on technical role requiring particularly strong experience with Cisco Unified Communications Manager (CUCM) and Microsoft Teams, supporting, troubleshooting and improving enterprise telephony and unified communications services. You''ll need to be comfortable working independently, resolving complex technical issues and supporting the integration of traditional Cisco voice infrastructure with Microsoft Teams. Key Responsibilities Support, administer and troubleshoot Cisco Unified Communications Manager (CUCM) environments. Manage and optimise Microsoft Teams Phone and associated voice services. Support voice integration between Cisco CUCM and Microsoft Teams, including Direct Routing and SBC technologies. Troubleshoot complex VoIP, SIP signalling, call routing and telephony issues. Configure and maintain Cisco voice gateways, dial plans and associated infrastructure. Support network connectivity, routing, switching and QoS to maintain voice service performance. Investigate and resolve incidents affecting voice quality, availability and connectivity. Work with infrastructure and network teams to deliver improvements and maintain service stability. ..... full job details .....