Lettings Manager

Lettings Manager Your new company We are seeking an experienced property professional to lead and manage a varied portfolio of commercial and residential lettings, including office accommodation and temporary/social housing. This role is responsible for maximising occupancy, minimising void periods, and ensuring all properties are maintained to a high standard while remaining fully compliant with statutory and contractual requirements. A strong focus on tenant engagement and delivering a high-quality, customer-focused service is essential.Your new role Property and Tenancy Management / Void Management.Develop and implement strategies to reduce void periods and maximise occupancy across the portfolio.Monitor performance, analyse trends, and recommend improvements to increase utilisation.Coordinate marketing and promotion of available properties and liaise with internal housing teams.Act as the main point of contact for tenants, ensuring queries and issues are resolved efficiently.Build and maintain positive tenant relationships through clear and proactive communication.Implement feedback mechanisms to improve service delivery and tenant satisfaction.Monitor rental income and arrears, ensuring effective debt management processes are in place.Manage budgets, ensuring cost control and achievement of income targets.Ensure compliance with all relevant regulations, including health and safety, housing legislation, and data protection.Produce regular KPI reports covering occupancy ..... full job details .....