Lettings Coordinator - St Johns Wood

Salary: Up to -32,000 + bonus
Location: St Johns Wood
Hours: Monday-Friday, 9:00am-6pm
About My Client

A highly regarded global property consultancy with a strong presence across the UK, known for delivering a premium service across residential lettings. The business combines structured processes with a collaborative team culture, offering clear progression, excellent training and long-term career opportunities.
The Role

This is a key support role within a busy lettings team, focused on ensuring the smooth onboarding and marketing of properties while keeping operations running efficiently. You''ll act as a central point of coordination between landlords, tenants and internal teams, ensuring compliance, accuracy and a high standard of service throughout the lettings process.
Key responsibilities

• Managing landlord onboarding from compliance through to marketing
• Sending out paperwork and ensuring properties are fully compliant
• Creating and maintaining accurate property records on internal systems
• Booking photography, floorplans and EPCs with external suppliers
• Liaising with internal teams to ensure all documentation is in place ahead of move-ins
• Handling incoming calls and enquiries professionally
• Providing feedback to landlords, tenants and applicants
• Preparing marketing materials and market appraisal packs
• Supporting with audits and ensuring adherence to procedures
• Managing invoices, expenses and general administration

What You''ll Need

• Minimum 1 year''s experience within an administrative role
• Ideally experience within lettings, estate agency or property
• Strong organisational skills and ability to manage a busy workload
• Excellent written and verbal communication skills
• High attention to detail and accuracy
• Confident IT skills including Microsoft Office
• Professional telephone manner and client-facing confidence
• A proactive and team-focused approach

What''s on Offer

• Competitive salary with bonus structure
• Structured training and progression opportunities
• Supportive and collaborative team environment
• Access to a strong benefits package
• Opportunity to join a well-established, reputable brand