Lettings Assistant

Lettings Assistant Newent, Gloucester £28,760.21 per annum Permanent Full time (37 hours per week) Everyone should have a warm, safe, affordable home. As our Lettings Assistant, you ll play a key role helping people in Gloucestershire and the surrounding areas move into a good home. Working with our tenants and teams, you will deliver effective admin and coordinator support throughout lettings process - including the preparation, advertising and allocation of homes and supporting on the moving out process. What you ll bring to our team Proactive and organised, you ll work together with our teams and external partners to solve problems and ensure the best results for our customers. You ll help make sure tenant s voices are heard and help us provide a great customer experience. Drawing on your skills and experience, you ll contribute to the development of processes and policies that help us achieve our business objectives and KPIs as well as improving our service. What we re looking for Experience in lettings services and administration, good negotiation and persuasion skills. A good knowledge of choice-based lettings systems and experience in working with those with identified vulnerabilities would be an advantage. Provide administrative support to the successful installation of aids and adaptations within the Group s homes. Willing to learn and develop your knowledge of the housing sector. Skilled in Microsoft Office, databases management. ..... full job details .....