Lettings Admin Assistant

Are you looking for a rewarding role where you can make a real difference? Join NCHA as a Lettings Assistant and help people across the East Midlands find a place to call home.This is an exciting opportunity to join our busy and supportive Lettings Team, where no two days are the same. You''ll play a key role in delivering our vision of More Homes, Great Services, and Better Lives, supporting customers through every stage of their housing journey.About the TeamOur Lettings Team plays a vital role in managing the allocation and letting of NCHA properties across 32 local authority areas, alongside garages and allotments.We take a flexible, customer-focused approach to re-letting homes, using a mix of choice-based lettings systems, direct nominations and online platforms such as Rightmove to reach a wide and diverse audience.We also manage Mutual Exchange and Tenancy Changes, providing clear guidance and professional support to customers throughout.This is a fast-paced, varied and highly rewarding environment, offering excellent opportunities to learn, develop and make a meaningful impact.Key ResponsibilitiesDeliver a high-quality, end-to-end administrative service supporting the advertising and allocation of propertiesWork across a diverse portfolio including general needs, market rent, Independent Living, and care and support housingAct as the first point of contact for customers, providing clear, friendly, and professional adviceAdvertise void properties and support reducing ..... full job details .....