Leisure Operations Assistant

About us Founded by Olympians Becky Adlington OBE and Steve Parry MBE, We Are Swim is on a mission to revolutionise swimming and change lives. Every child deserves the chance to learn to swim and love it. Operating in our own venues and school and university pools nationwide, we deliver best-in-class lessons for children aged 0-11, helping to keep community pools open and thriving. We''re proud of our people and our product, and high standards should run through everything we do. From the quality of our teaching to the way we support every swimmer and family as well as safe, clean, warm venues. The Role We''re looking for engaging, inspiring individuals to join our award-winning team as Operations Assistants. In this role, you shall provide support at the venues to ensure our customers receive a first-class; clean, warm and safe experience for the entirety of every visit.You''ll bring energy and personality to every shift, while maintaining the highest hygiene, safety and customer service standards ensuring every swimmer and parent enjoys a first-class experience. What You''ll Do Provide outstanding customer care, welcoming families, engaging with parents, and ensuring every swimmer feels supported. Maintain the highest standard of hygiene and cleanliness at site to ensure a safe, clean and warm operating environment. Communicate confidently with existing and new customers, always delivering on-site resolution to their queries and needs Be a pioneer for the brand with a ..... full job details .....