Leisure Club Assistant Manager - Bristol

Leisure Club Assistant Manager - Bristol Leisure Club Assistant Manager Holiday Inn Bristol - Filton Check out the hotel on our virtual tour! The OpportunityWe are looking for a motivated, people centred Leisure Club Assistant Manager to support the smooth day to day running of our leisure club. Working closely with the Leisure Club Manager, you''ll help create an environment where both members and team members feel supported, motivated and valued.What You''ll Be Responsible ForSupporting the Leisure Club Manager with the daily operations of the leisure clubLeading, motivating and supporting the leisure team to help them feel confident, engaged and clear in their rolesEnsuring the club, its facilities and equipment are well maintained, safe and presentable at all timesCreating positive member experiences through warm, professional and responsive customer serviceHandling member queries, concerns or complaints calmly and constructivelySupporting the development and delivery of marketing and promotional activities to attract and retain membersManaging staff rotas to ensure appropriate cover and a balanced workloadOrganising and contributing to regular team meetings to share updates, reinforce standards and encourage open communicationEnsuring full compliance with health and safety procedures, safeguarding the wellbeing of members and colleaguesAssisting with the recruitment, onboarding and training of new team membersProviding regular feedback and performance updates to the ..... full job details .....