Legal Service Desk Project Manager

Job Title: Legal Service Desk Project Manager Location: London, United Kingdom (Hybrid)Day Rate: £490 - £510 (Outside IR35) Job Type: Six Month ContractWe are seeking an experienced Service Desk Project Manager with proven Legal Services industry experience to lead and deliver IT Service Desk initiatives within a complex, regulated environment. This role is critical to ensuring effective service delivery, strong governance, and successful collaboration across internal teams and outsourced global service providers.The successful candidate will bring strong project management capability, deep understanding of IT service desk operations, and hands-on experience working within legal-sector IT environments, where compliance, data security, and service reliability are paramount.Job Responsibilities/ObjectivesLead and manage Service Desk-related projects from initiation through to delivery and transition into BAUOwn project scope, timelines, budgets, risks, and documentation, ensuring alignment with governance and legal-sector compliance requirementsMaintain commercial control and governance, including budget management, forecasting, and change controlOversee the full project life cycle, ensuring effective planning, execution, and reportingAct as a primary point of contact for business and technical stakeholders, ensuring clear and consistent communicationManage and coordinate outsourced and third-party global service providersEnsure IT applications and services meet agreed SLAs ..... full job details .....