Legal

Client Support CoordinatorNorwich Full Time Office BasedAn excellent opportunity has arisen for a highly organised and customer-focused Client Support Coordinator to join a busy professional services team in Norwich.This role is ideal for someone with strong administrative and customer service experience who enjoys building relationships, managing processes, and delivering an outstanding client experience from initial enquiry through to onboarding.The RoleAs a Client Support Coordinator, you will be the first point of contact for prospective and existing clients, ensuring a smooth and professional onboarding journey while supporting the wider team with administrative and compliance-related activities.Key ResponsibilitiesResponding to client enquiries via telephone, email and online channels.Preparing and issuing quotations and onboarding documentation.Opening new client files and managing referrals.Conducting identity verification and compliance checks, including AML and source of funds reviews.Maintaining accurate client records and updating internal systems.Supporting the scheduling of appointments and coordinating workflows.Assisting with document requests, file administration and general team support.Ensuring all activities are completed in line with regulatory, compliance and service standards.Delivering a consistently high standard of customer service throughout the client journey.About YouThe successful candidate will have:Previous experience in a customer service, ..... full job details .....