Legal Process Improvement Manager

Overview

We are recruiting for a Process Improvement Manager to join Freeths’ Knowledge and Innovation Team, and support us in documenting and continuously improving Freeths’ Agreed Best Practice (FABP) for legal and business processes nationally. This is a new position to help drive Freeths’ ambitious growth strategy.Key Responsibilities

Discover

– Investigate and assess impactful process improvement opportunities across the business. Areas of focus will be determined by the Director of Knowledge and Innovation and the Senior Innovation and Change Manager, in accordance with the firm’s strategic objectives and priorities. The role may gain experience across all legal departments and business support functions.Define

– Setting the scope and definitions for processes under review, documenting clear objectives and problem statements/success criteria. Support the Senior Innovation and Change Manager in aligning/identifying key stakeholders (Process Owners, Process Sponsors) to support definition and improvement efforts.Design / Develop

– Facilitating workshops with key stakeholders and process operators to document FABP in Microsoft Visio, utilizing Lean Six Sigma methodologies to eliminate errors and inefficiencies of process. Support the Senior Innovation and Change Manager in maintaining Firmwide process architecture, including maintaining and making accessible to the business the centralised FABP Catalogue. Collaborating with IT BAs to document clear, actionable Business/User Requirements for new technical solutions that will serve to support/enable Agreed Best Practice.Deliver

– With oversight and support from the Senior Innovation and Change Manager, establish relationships and working arrangements with Process Owners to ensure adoption and continuous improvement feedback of FABP; and establish an effective review protocol for the Process Catalogue to ensure FABP is subject to continuous improvement, harnessing new best practices, new opportunities for improvement, and innovative new ideas.Essential

Formal experience and demonstrable impact facilitating process improvement within the legal or management consulting sectors.Excellent communication and interpersonal skills to effectively collaborate with stakeholders and drive change.Strong analytical and problem-solving abilities, with a data-driven and detail-oriented approach.Lean Six Sigma (or equivalent process improvement) certification.Highly Desirable

Prince2 certificationCertification and/or practical experience in applied Design ThinkingAbout Freeths

Smart. Bold. Together. We Are Freeths.

Become part of the team at Freeths. View some of our recent highlights on our website here.Do we sound like a match? If you’re someone who cares deeply, communicates openly and collaborates effectively, then we’d love to have you join our diverse, inclusive team.Seniority level

Mid-Senior levelEmployment type

Full-timeJob function

Management and ManufacturingIndustries

Law PracticeReferrals increase your chances of interviewing at Freeths by 2xLocations

Nottingham, England, United KingdomCoventry, England, United KingdomDerby, England, United KingdomLeicester, England, United KingdomLeicester Forest East, England, United KingdomNottingham, England, United KingdomLutterworth, England, United KingdomNottingham, England, United KingdomDerby, England, United KingdomNottingham, England, United KingdomNuneaton, England, United KingdomWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of ..... full job details .....