AJ Chambers is partnered with an international law firm recruiting for a Legal PA in their Cheltenham office. This is an excellent opportunity for an experienced Personal Assistant or Client Services professional to join a collaborative team within a highly regarded organisation.Key ResponsibilitiesProject CoordinationDistribute and co-ordinate support for client projects.Set up processes for client matters in liaison with Partners, Fee Earners, and client contacts.Support with the preparation of pitches, presentations, events, and other business development initiatives.Identify and implement process improvements to enhance client service delivery.Client Relationship ManagementEnsure client-related correspondence is directed appropriately.Actively support relationship management and client care.Maintain accurate client data within the CRM system (currently InterAction).Communicate with external clients independently or on behalf of Partners and Fee Earners.Arrange client meetings and manage responses to client queries.Ensure client terms of business are in place and follow up as necessary.CommunicationManage internal and external queries by phone and email.Liaise with Business Resource teams on behalf of Partners and Fee Earners.Work closely with the Client Service Lead to arrange cover during absences.Financial SupportAssist with timely and accurate time recording.Liaise with Finance teams on invoicing, billing, expenses, and accounts.Process invoices and expenses through ..... full job details .....
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