https://jobs.co.uk/job/legal-enquiry-advisor-search--b8db3314-31f2-4615-baec-bdbc2773025f RSS feed for Legal Enquiry Advisor at Search. en-gb Fri, 21 Aug 2026 21:29:22 GMT https://jobs.co.uk/job/legal-enquiry-advisor-search--b8db3314-31f2-4615-baec-bdbc2773025f https://jobs.co.uk/job/legal-enquiry-advisor-search--b8db3314-31f2-4615-baec-bdbc2773025f Thu, 20 Aug 2026 23:00:00 GMT Location: Dundee | Salary: £26000/annum + Bonus | Type: Permanent | Legal Enquiry Team Advisor | Dundee Salary: -26,000 + Bonus Hours: Full Time | Permanent About the Role As a Legal Enquiry Team Advisor, you''ll play a vital role as the first point of contact for new client enquiries. Working across telephone, email, website enquiries, and other communication channels, you''ll gather key information, explain funding options, and ensure clients receive a professional and empathetic experience from their very first interaction. Based in Dundee, you''ll join a collaborative team environment where no two days are the same. Hybrid working is available following the successful completion of probation, with a requirement to attend the Dundee office three days per week. Key Responsibilities Acting as the first point of contact for new client enquiries via telephone, email, website, and other communication channels Delivering a professional, empathetic and client-focused service Gathering detailed information relating to accidents, injuries and potential claims Accurately recording and maintaining client information on the case management system Obtaining supporting documentation including photographs, evidence and other relevant mater... Permanent