Leasing Executive - York House, Wembley Business Operations · York House

Overview

Purpose of the RoleTo provide onsite lettings services to a BTR development. To oversee all aspects of lettings administration, lettings compliance and marketing.Reporting to the Leasing Manager/General Manager you will be responsible for reporting/presenting and coming up with new leasing strategies to be presented to the Leasing Director and the client.Key Responsibilities

To ensure that systems are thoroughly kept up to date and accurate for all lettings and rental dataEnsuring good presentation of available apartments at all times, by regularly spot checking and liaising with the cleaning team to ensure it is cleaned to a high standard at all timesCo-ordinating the online marketing of available apartmentsPut together demographic data, reports and compile information along with commentaryEnsuring all enquiries are responded to in line with agreed service levelsTo coordinate with 3rd party agents as requiredIn conjunction with the General Manager/Senior Portfolio Manager and Leasing Director - carrying out regular rent analysis of the local marketMeeting prospective tenants, conducting viewings and negotiating rental offersCompleting applicant vetting requirementsCompleting new let paperwork in line with strict proceduresCompiling regular letting performance for use in discussions with the client and Savills seniorIn conjunction with the General Manager and Senior Portfolio Manager, tocoordinate up to date resident communication via various channels including social mediaAppraising apartments and advising key stakeholders as to recommended rents for both properties coming to the market and those where tenants wish to renewCo-ordinate renewal communications and negotiationsTo ensure arrival packs are prepared, and keys are ready for tenant move in’sAs part of the wider site team, create a best-in-class community through communication, events and innovationsDelivery of ad-hoc projects provided by the General Manager or Senior Portfolio ManagerProvide first class customer service to residents and applicantsIn addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to timeSkills, Knowledge and Experience

Strong interpersonal skillsProactive and dynamic taking ownership of all of core dutiesExcellent communication skills displaying sensitivities to and understanding of residents’ needsAbility to handle multiple tasksConfident in using all Microsoft platforms including, Word, Outlook, excel and shared pointFlexible and cooperative at all times, working as a member of a TeamUnderstanding the importance of achieving deadlines and ensuring quality outputUse initiative and take responsibility for providing solutionsTo ensure confidentiality and security of all business, client, and customer documentation/informationWell-groomed and of smart appearanceDynamic approach, problem solving, well organized and ability to work well under pressureOrganised, meticulous, tenaciousExperience in undertaking viewings and negotiating offers with prospective applicantsWorking Hours - Full-TimeSalary - £32k plus 10% discretionary bonus (linked to KPI’s)Please see our Benefits Booklet for more ..... full job details .....