Learning & Development Manager, London UK

Overview

URBN UK Limited is part of the URBN Group, a global retailer, with its European Head Office located in London. Its retail offering in Europe takes the form of three brands. With stores in more than 10 European countries and a strong e-commerce presence, we’re driven by the same core values as our customers, and we approach our work with a sense of community and purpose that sets our brands apart. We love what we do.Role Summary: Lead the Learning and Development function to design and deliver behavioural and leadership learning offers for Head Office, Retail and our Peterborough Distribution Centre. Partner with key HR and business stakeholders by consulting, engaging and supporting them on centralised and bespoke development initiatives. Manage a team of 2 LandD Advisors to deliver key LandD Roadmap initiatives.Responsibilities

Work with the Human Resources Director to develop a Learning and Development strategy for Head Office, Retail and DC teamsConduct a training needs analysis with key HR and Brand stakeholders to build strategic programmes across HO, Retail and DCScope, design, pilot and deliver the ‘core’ training offer for the HO, Retail and DC populations using a blended learning approachInitiate and implement ad hoc and bespoke projects to further develop brand capabilities and drive the business forwardActively oversee the Head Office, Retail and PFC training calendarsDesign new training modules and oversee any amendments to training materials e.g. onboarding, leadership programmes, bitesize behavioural sessions etc.Collaborate with North America counterparts to share content and initiatives e.g. intranet content, UKG/LMS content alignmentPartner with HR to drive learning activity e.g., the mentorship programme, induction and onboardingUse LandD budget to make sure all levels of the business are receiving timely and relevant development opportunitiesBuild strong, credible working relationships with HR and key stakeholders in the Brands and Shared ServicesSharing expertise and knowledge of external learning and development trendsWhat You\''ll Need

High level business partneringAbility to balance strategic thinking with day-to-day operational managementCommercial understanding of Retail and HO team’s development needsNatural coach with strong active listening skills and ability to identify stakeholder needsExperience in delivering a blended learning environment including: virtual training and distance learning methods, classroom/instructor-led training, and on-the-job training/mentoringAble to engage all audiences and inspire a culture of learning and constant improvementInnovative and creative problem solving approachStrong project management skillsExperience of working with an LMS and learning platformsPsychometric certification such as MBTI or Insights would be desirable.Coaching qualification would be desirableThe Perks

Work-life Balance

Flexible start and finish timesBring your dog to workWellbeing

Employees Assistance program to support with mental, physical and financial healthFully equipped free gym and on-site wellness room in Brick Lane and 50% discount of external gym membershipsPrivate Medical InsuranceEmployee Discount

Up to 40% off at all URBN Brands (Urban Outfitters, Anthropologie, Free People and more!)Community

One paid day to either volunteer or fundraise for a charity of your choiceTravel

Cycle to work scheme, season ticket loanContinued Development

We offer structured support within the business alongside continued learning and developmentEqual Opportunity Statement

URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.Details

Seniority level: Mid-Senior levelEmployment type: Full-timeJob function: Human ResourcesIndustries: Retail, Retail Apparel and Fashion, and Consumer ..... full job details .....