Learning and Development Officer

Good Afternoon, I am currently representing Sutton Council, who are offering an initial temporary contract for a period of 12 months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience We are looking for a Learning and Development Officer this role will be: Hybrid 1-3 days office-based dependant on service needs. SM1 1EA The right candidate will: Coordinate a broad range of activities associated with effective course delivery, including sourcing venues, preparing course specifications, setting up arrangements with trainers and collating feedback from participants. Maximize training attendance through preparing promotional material, maintaining accurate customer records and regularly circulating programme details 3. Liaise with training providers and participants to resolve any issues arising from learning and development programmes. To work alongside Learning and Development Advisors to update and maintain the online booking system, extract training data and report on take up of programmes. Set up evaluation templates on the electronic booking system, undertake surveys and follow up with interviews and observations of training courses to ensure a high standard of training. Effectively respond to customer service queries within the Council and external organisations and thereby ensure that the customer service standards are fully met. To use finance systems to raise requisitions, ensuring ..... full job details .....