Learner Support Lead - Study Programmes

KM Recruitment is a specialist UK wide recruiter for the Skills and Employability sectors.Job Title: Learner Support Lead - Study ProgrammesLocation: Ipswich - travel to other sites in Suffolk and East MidlandsSalary: 36,000 - 39,000Type: Full Time, PermanentEssential Criteria:Must have experience of working within a similar role within an education setting (post-16).Must possess strong communication and interpersonal skills, with the ability to engage with all learners effectively.A strong understanding of Safeguarding, Equality and Diversity.Duties:Lead and manage the Student Support team, ensuring they receive high-quality, confidential and impartial information, advice and guidance at every stage of their educational journey Overseeing the team, providing ongoing guidance, supervision, 1:1s and performance reviews.Together with leading the team, you will work hands on as a Student Support Advisor, providing pastoral support, advice and guidance to learners throughout their learning journey, supporting a range of welfare, wellbeing and personal concerns.Monitor learner attendance, identifying trends and implementing appropriate interventions to improve engagement and reduce absence.Oversee safeguarding and wellbeing concerns, ensuring all issues are recorded, monitored and addressed efficiently and in line with relevant policies and procedures.Support learner engagement, enrolment, interviews, initial assessments, induction and ongoing CEIAG activities.Hold regular ..... full job details .....