Learner Experience Manager

Are you highly organised, confident working with data and passionate about creating a great experience for apprenticeship learners? We''re working with a forward thinking training provider that is looking for a Learner Experience Manager to play a key role in the successful delivery of its apprenticeship programmes. This is a varied, fast paced position where you''ll sit at the heart of the learner journey, coordinating activity, monitoring progress and making sure learners receive the right support at the right time. The Role As Learner Experience Manager, you''ll work closely with Coaches, apprenticeship colleagues and client stakeholders to ensure learners remain engaged, on track and progressing towards successful completion. You''ll use learner data and digital systems to identify potential issues early, coordinate interventions and help create a smooth, well-organised learner experience. Key responsibilities will include: Coordinating learner activity across apprenticeship programmes Monitoring learner attendance, engagement and task completion Identifying learners who are falling behind and helping coordinate appropriate interventions Working closely with Coaches to keep learner progress on track Coordinating coach activity and scheduling against programme deadlines Producing monthly learner progression reports and highlighting areas of concern Tracking progress review attendance and line manager engagement Liaising with client stakeholders to support learner ..... full job details .....