Leakage Detection Team Leader

Summary:

Are you an operationally astute leader who understands the vital flow of our water network? Do you want a role where your technical expertise directly impacts water conservation while you mentor the next generation of talent?

We are looking for a Leakage Team Leader to join us at Barcombe. This role will be split between strategic office planning and getting out into the field to tackle complex issues alongside your team. You''ll lead a dedicated group of eight Leakage Detection and PRV Technicians, ensuring our network remains efficient and our leakage targets are met.

Whether you are a seasoned pro looking for a balanced role where your experience is truly valued, or a rising talent ready to take that next step into management, this position offers the autonomy to make a real impact. You will be at the heart of our operations, interpreting data to build actionable plans and supporting your team''s career progression in a supportive, stable environment.

You will be working Monday to Friday on-site at Barcombe, with usual hours being 8:00-16:00 Monday to Thursday, and 08:00-15:30 on Friday. Once you are trained up, you will be on a manager standby to support weekends and out-of-hours incidents.

Main responsibilities:

• Team Leadership: Lead and motivate a team of internal and contract staff, managing performance through appraisals and supporting their long-term career development.
• Operational Planning: Comprehensive planning and scheduling of all leakage detection work across the network, including reviewing and distributing work to field technicians.
• Data Analysis: Interrogate company leakage systems and interpret complex operational data to measure team effectiveness and inform strategic planning.
• Field Support: Provide day-to-day operational support on-site, helping technicians with complex leakage issues and motivating the team in the field.
• Compliance & Auditing: Ensure strict adherence to Health and Safety practices and carry out audits on technician work, vehicles, and equipment.
• Stakeholder Liaison: Work closely with the Regional Leakage Manager, R&M contractors, and our Customer Contact Centre to manage leak repairs and operational incidents.

You''ll need:

Skills / Qualifications / Experience

• Team Leadership: Lead and motivate a team of internal and contract staff, managing performance through appraisals and supporting their long-term career development.
• Operational Planning: Comprehensive planning and scheduling of all leakage detection work across the network, including reviewing and distributing work to field technicians.
• Data Analysis: Interrogate company leakage systems and interpret complex operational data to measure team effectiveness and inform strategic planning.
• Field Support: Provide day-to-day operational support on-site, helping technicians with complex leakage issues and motivating the team in the field.
• Compliance & Auditing: Ensure strict adherence to Health and Safety practices and carry out audits on technician work, vehicles, and equipment.
• Stakeholder Liaison: Work closely with the Regional Leakage Manager, R&M contractors, and our Customer Contact Centre to manage leak repairs and operational incidents.
• Driving License: A full, clean driving license

We want to be the water company people want to be supplied by and want to work for.

We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That''s why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water.

Benefits package:

• Excellent Stakeholder pension scheme, up to 10% employer contribution.
• 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.
• Flexible annual leave policy to buy or sell holiday leave.
• Paid volunteering days.
• Cycle to work scheme.
• Health cash plan.
• Life assurance.
• Wellbeing related benefits.

What can you expect from your recruitment?

• To apply for this position, please submit your CV on our career''s website.
• It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water.
• Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.

If this sounds like the opportunity you''ve been looking for, apply now!

South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency.

Compensation package:

£38,200-£47,429 depending on experience

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