Lead Service Transition Manager - Maritime and Coastguard Agency - SEO

Location: Southampton The Maritime and Coastguard Agency (MCA) is hiring a Lead Service Transition Manager to ensure vital digital services are successfully delivered into live operational environments. This is a senior role where your work will support systems that protect lives, ships and the environment, making sure services are reliable, resilient and ready when they''re needed most. About the role You''ll take ownership of service transition across a complex portfolio of projects, ensuring new and updated systems are introduced smoothly into live environments. Working across teams and stakeholders, you''ll play a key role in maintaining service reliability while driving continuous improvement in how services are delivered. What you''ll be doing Leading the transition of new and updated services into live environments Defining and managing service transition processes, policies and plans Ensuring services are fully ready for operational use with minimal disruption Overseeing multiple projects and managing dependencies and risks Leading collaboration across teams to align delivery with operational needs Managing and developing the Service Transition team Driving continuous improvement in service delivery and transition practices Supporting a modern, agile approach to service transition What we''re looking for Experience leading service transition or change delivery in complex environments Strong knowledge of service transition frameworks and practices Proven ..... full job details .....