https://jobs.co.uk/job/lead-service-designer-83zero-ltd--9a5a601d-0794-4bb6-8988-42422fe35401 RSS feed for Lead Service Designer at 83zero Ltd. en-gb Fri, 25 Sep 2026 17:27:11 GMT https://jobs.co.uk/job/lead-service-designer-83zero-ltd--9a5a601d-0794-4bb6-8988-42422fe35401 https://jobs.co.uk/job/lead-service-designer-83zero-ltd--9a5a601d-0794-4bb6-8988-42422fe35401 Fri, 25 Sep 2026 11:51:56 GMT Location: Manchester | Salary: 90000.00-90000.00 Annual | Type: Permanent | Lead Service Designer - Digital Customer Experience Manchester Hybrid - 3 days per week on-site£90,000-£100,000 + 5-10% bonus + benefits Permanent Lead the design of services that shape the future. We''re looking for an experienced Lead Service Designer to join a growing Digital Customer Experience practice and lead complex transformation programmes across the UK. This is a high-impact role combining strategic leadership with hands-on design. You''ll lead multidisciplinary teams, influence senior stakeholders and turn complex challenges into human-centred, scalable and AI-ready services. What you''ll do Lead complex service and product design programmes end-to-end Define service strategies, future-state experiences and architectures Lead research, prototyping, testing and delivery Facilitate design sprints, workshops and co-creation sessions Create service blueprints, journeys and propositions Influence senior stakeholders and guide complex decisions Mentor and develop designers, helping build a high-performing design practice Contribute to proposals, client shaping and new business opportunities Help evolve design standards, methodologies and approaches to AI-enabled services Wh... Permanent