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Permanent

Lead Operations Engineer

London
money-bag Negotiable
Posted Yesterday

Our storyBlockchain is transforming online payments by enabling faster, cost-effective transactions without intermediaries.

Helio’s mission is to make crypto payments accessible to all.

As a leading web3 payments platform, we now support over 6,000 merchants, developers, and millions of buyers with seamless crypto checkout for e-commerce, subscriptions, trading, and more. Our developer APIs power on-chain workflows across Solana, EVM and Bitcoin.

With crypto surpassing $3T in value, we connect businesses to millions of digital natives via Helio branded checkouts as well as white labelled solutions including Solana Pay for Shopify, Magic Eden, and DEX Screener trading solutions.

Founded in 2022 by Jim and Stijn, Helio was acquired by MoonPay in 2024 and continues to operate independently as an innovation-driven team. We believe in “builder culture”, shipping fast and enabling teams with autonomy.

Make sure to connect your crypto wallet at

https://hel.io/

to spin up a payment. We only interview people who have tried our product and have a strong desire to make it better!

You willYou will help operate and maintain the foundation of the Helio software platform which all other systems will flow from and interact with. You will use all your previous experiences, skills and initiative to get things right from inception - which is to a naturally high standard of operational excellence, logic and engineering prowess in general. We want to help run and improve a platform that is led by engineering excellence paired with pragmatic approaches to solving problems and delivering financial grade quality throughout our products and services.

Technical knowledge is critical but we are a startup treading in uncharted territory so attitude is even more important. We’re looking for people that like uncertainty and want to figure out how to do things that haven’t been done before. You’re a true team player and inherently positive. Where others see problems, you see solutions.

You will have a passion for Web3 technologies including NFTs and all things blockchain.

You may be a fit for this role if you have:

Leadership skills

+5 years of operational engineering experience in devops or SRE teams and be very familiar with full stack environments utilising Node, JS/TS and NoSQL

Blockchain support utilising BTC, EVM and Solana and debugging interactions across our systems - would be a plus

Natural ability to communicate and problem solve, whilst being diligent and pragmatic in equal measure

Experience working with large scale systems serving 100,000s of customers. Fintech experience a plus

Experience utilising all the latest CI/CD, APIs, Security, Collaborative IDEs/systems on public cloud platforms

Experience using containers, deployment pipelines, focussed around GH actions and our automated tests

A passion for automation and defining everything via CaC to drive platform consistency

Great querying and database skills. Predominantly NoSQL

Ability to troubleshoot and investigate complex issues across systems

Desire to build, maintain and improve anything you work on with a high level of ownership

Above all this, we are looking for engineers that want to do the best they can, learn, improve, grow, lead, help others and add value every single day for yourself, your teammates and for Helio

Benefits

Competitive pay with annual bonuses

MoonPay stock ..... full job details .....

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