Lead Officer (Housing Management & Co-ordination)

Spencer Clarke Group are seeking a Lead Officer for a Local Authority Client in Warwickshire.

In this role, you will lead on tenancy enforcement and sustainment, support and supervise housing staff, and work with partners to deliver fair and effective housing management services for our tenants.

Duties:

• Lead on tenancy enforcement, conduct reviews of at-risk tenancies, and prepare legal cases.
• Supervise and guide Housing Officers and Coordinators, providing advice and operational support.
• Resolve anti-social behaviour and neighbour disputes, promote tenant participation, and support tenancy sustainment.
• Maintain accurate records, prepare reports, monitor performance, and ensure adherence to legislation and Council policies.

Qualifications and Experience:

The successful candidate will have the following skills / experience:

• Proven experience in tenancy management, enforcement, and sustaining tenancies.
• Experience supervising and supporting staff in a housing or customer-focused environment.
• Skilled in dealing with tenants, partner agencies, and resolving complex disputes.
• Experience preparing cases for court, maintaining records, and working within housing legislation.

What''s on offer:

Salary: -22+ph

*may negotiate higher for exceptional candidates, based on experience*

Contract type: 3-6 months minimum, with a high likelihood of extension

Hours: Monday to Friday, 37 hours per week

How to apply:

• Once your CV is received, if you are successful, you will be contacted.
• Due to the extremely high number of applications, it may not be possible to contact every applicant. As such, if you are not contacted, please assume you have not been successful on this occasion.
• For any further questions, please contact Taylor Kirkham on (phone number removed).

INDSCGTK