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    <title>Lead Officer - Housing ICT (Cx Housing) - 4Recruitment Services RSS Feed</title>
    <link>https://jobs.co.uk/job/lead-officer-housing-ict-cx-housing-4recruitment-services--2925c456-cbd3-4f6f-a446-4650c0513e72</link>
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    <lastBuildDate>Wed, 29 Jul 2026 18:01:56 GMT</lastBuildDate>
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      <title>Lead Officer - Housing ICT (Cx Housing) - 4Recruitment Services</title>
      <link>https://jobs.co.uk/job/lead-officer-housing-ict-cx-housing-4recruitment-services--2925c456-cbd3-4f6f-a446-4650c0513e72</link>
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      <pubDate>Tue, 28 Jul 2026 23:00:00 GMT</pubDate>
      <description>Location: Epping | Salary: &amp;pound;500 - &amp;pound;650/day | Type: Contract | Lead Officer – Housing ICT (Cx Housing)    Essex – Remote     £500-£650 per day (depending on experience)     Full time - This role offers fully remote working with occasional on-site presence dependant on the business needs.    Job Purpose:   The primary priority focus area is Cx HOUSING, with the following elements being essential in any candidate:   Rent Accounting  Case management and tasks /workflows / forms.  CRM  Reporting – to include SSRS (strong SQL skills – intermediate / advanced). Power BI experience would be useful  Integrations and interfaces – Key elements would be an understanding of the Total Mobile Cloud Dialogues API, Azure (Storage Explorer) and SharePoint EDM.  CX User Training  Managing upgrades, ideally 25.x (version that supports the Customer Portal)  Customer Portal   Also, must have some understanding of the following:   Assets  Functional units  Users and Roles  Contact groups  System schedules  Arrears policies  An understanding of allocations would also be useful.   To find out more information please contact (url removed)  Recruitment is done in line with safe recruitment practices.  We are an equal opportunity agency&lt;/p</description>
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