Lead Media Engineer - AWS Telestream (L2/L3)

Lead Media Engineer (L2/L3)Full-time Hybrid/Remote Occasionally onsite in west London Outside IRpd Working within a media technology consultancy working with major international broadcasters and media companies on cloud-based media asset management, content operations and broadcast supply-chain projects. We''re looking for a Lead Media Engineer to act as the L2/L3 escalation point for a client-facing support team, owning QC/transcode platform configuration and designing end-to-end media workflows for onboarding new customers.Requirements Deep working knowledge of media workflows - Media Asset Management (MAM such as Delat / Cinergy etc), work order management, content fulfilment (ideally Fabric Insights/TMTInsights), transcoding and QC - at a hands-on, configuration level (such as Telestream). Hands-on configuration of QC and transcode profiles (e.g. Telestream Vantage, Telestream Qualify or equivalent QC SaaS, AWS MediaConvert). Experience designing and standing up end-to-end media workflows, including onboarding new customers or platforms from scratch. Comfortable acting as the L2/L3 escalation point for issues a front-line support team can''t resolve. Solid experience of AWS (S3,AWS console, Cloudwatch etc) and some AWS media-pipeline services (MediaConvert, messaging queues, Step Functions, Lambda) sufficient to diagnose and resolve issues. ideally Media2Cloud. Scripting ability is a plus, not mandatory - conceptual understanding for diagnosis is what matters. Experience ..... full job details .....