Lead IT Service Manager

On behalf of FCDO, we are looking for a Lead IT Service Manager (Inside IR35) for a 6 Month contract based Hybrid in Milton Keynes. The Foreign, Commonwealth andamp; Development Office (FCDO) pursues our national interests and projects the UK as a force for good in the world. We promote the interests of British citizens, safeguard the UK''s security, defend our values, reduce poverty, and tackle global challenges with our international partners. SC Clearance is an essential requirement for this role, as a minimum you must be willing andamp; eligible to undergo checks. Please note, due to the exceptional requirements of this position (short-term nature of this role and speed at which we require a postholder in situ) preference may be given to candidates who meet all of the essential criteria and hold active security clearance. As a Lead IT Service Manager, your main responsibilities will be:. Lead and motivate a team of IT Service Management experts to develop positive relationships and ensure successful service delivery. Accountable for the execution of Continual Service Improvement, both within the Service Management function and in the delivery of services. Responsible for the performance of direct reports, ensuring all policies and processes are followed. Recruit, direct, coach, develop and performance manage a team of Service Management resources to drive high performance. Set the vision and strategy for service management, ensuring processes are owned and evolve to ..... full job details .....