Lead IT Engineer - Birkenhead

Lead IT Engineer - 38,000/ 40,000 per annum - BirkenheadPrincipal IT are working with an industry leading aerosol manufacturer that are looking for a lead IT engineer to join their team. In this role you will play a vital part in supporting their future strategy. They are looking for someone who is passionate about continuous professional development and has an innovative approach to incorporating new technologies into their operations. The successful candidate will become an integral part of the forward-thinking IT team.About the RoleA great opportunity for someone to join a successful and ever-growing company. They are a forward-thinking company that continually invests in there staff allowing employees to grow and develop both personally and professionally.You''ll be the primary point of contact, supporting employees across both the factory floor and office environment to resolve issues quickly, support users, and continuously improve IT capability across the site.Key ResponsibilitiesManage all day-to-day IT activities across the factory and office siteAct as first-line and escalation support for IT issues, troubleshooting and resolving problems efficientlyLead and manage technical IT escalations, liaising with external providers where requiredProvide hands-on support including PC builds, resets, maintenance, and hardware troubleshootingSupport new starters with IT onboarding, including equipment setup, system access, and user trainingUpskill the workforce on the ..... full job details .....