Lead Infrastructure Engineer (Telephony)

Overview

We’re seeking an experienced Lead Infrastructure Specialist to take ownership of a large-scale enterprise telephony platform that underpins critical business operations and future transformation.This is a senior technical leadership role where you’ll set strategy, guide a team of specialists, and play a key part in shaping the future of voice solutions across a complex enterprise environment. If you’re passionate about innovation, automation, and leading high-performing teams in the telephony space, this role offers the chance to make a real impact.What You’ll Be Doing

Leading a team of telephony specialists, providing technical direction, mentoring, and driving continuous improvement.Designing, developing, and integrating enterprise-grade voice solutions that are scalable, resilient, and secure.Driving automation and orchestration across voice network processes to improve efficiency and agility.Acting as a

technical authority , ensuring solutions align with industry best practice and long-term strategy.Shaping the roadmap for enterprise telephony platforms while managing technical debt and production health.Preparing people, processes, and platforms for the future through DevOps, Agile practices, and technology modernisation.What We’re Looking For

Extensive experience with

large-scale telephony platforms

and voice solutions, ideally with exposure to

Avaya, Genesys, Verint, and RingCentral .Proven track record of

leading engineering teams , balancing service stability with transformation.Strong background in

automation and Infrastructure as Code (IaC) , with knowledge of tools such as Python, Jenkins, Harness, Ansible, Terraform, Docker.Excellent communication skills with the ability to influence both technical and business stakeholders.Experience building roadmaps, addressing technical debt, and aligning team capabilities to future architecture.A proactive mindset for solving technical challenges and proving innovative solutions at enterprise scale.What’s on Offer

Generous pension contribution

of up to 15%Annual performance-related bonusShare schemes , including free sharesBenefits you can adapt to your lifestyle, including discounts on shopping, wellbeing initiatives, and family-friendly policiesAccess to

career development opportunities

and the chance to work on industry-leading infrastructure transformation projectsDetails

Seniority level : Mid-Senior levelEmployment type : Full-timeJob function : Information TechnologyEdinburgh, Scotland, United ..... full job details .....