Lead Engineer

Lead Engineer - MSP (Microsoft 365 / Azure / Intune / Networking)Whitstable, Kent (Hybrid - typically 2 days from home) £50,000 - £60,000 (flexible for the right person)Do you feel ready to step into a role where you are the technical lead, not just another engineer in the team?Are you working in an MSP and enjoy the variety, but want more ownership over how things are done?Do you want to lead projects, shape standards, and be the person others turn to for technical direction?If so, this could be an exciting opportunity.We are working with a growing Managed Service Provider based in Whitstable, supporting a range of SME clients across modern workplace, infrastructure, and networking environments.They are now looking for a Lead Engineer to become the technical anchor of the business.This is not a service desk manager role.This is the person the team looks to when things get complex. The one setting the standard. The one owning the outcome.The RoleYou will take ownership of the engineering function from a technical perspective.This means being hands-on, leading from the front, and shaping how the team delivers work.You will be:Acting as the senior technical authority across the teamOwning escalations and driving technical qualityLeading projects end-to-end - from design through to deliveryMentoring and developing junior and mid-level engineersTaking ownership of service desk standards, ticket quality, and escalation pathwaysIdentifying opportunities to improve and re-architect ..... full job details .....