Lead Dynamics 365 Developer and Support

Job Title: Dynamics 365 Developer and Support Engineer (Lead)Location: Hybrid - London (2 to 3 days on site)Salary: £87,000 per annum + benefitsContract Type: PermanentOverviewWe''re recruiting a Dynamics 365 Developer and Support Engineer (Lead) to take ownership of the design, development, and support of Microsoft Dynamics 365 and Power Platform solutions.This is a senior, hands-on role blending development leadership with day-to-day technical support. You''ll shape solution design, drive integrations, and ensure robust, secure, and high-performing systems across a complex Microsoft ecosystem.Key ResponsibilitiesDevelopmentDesign, develop, and enhance Dynamics 365 CE applications aligned with best practice.Build and configure workflows, plugins, automations, and integrations across Power Platform (Power Apps, Power Automate, Dataverse, Power BI).Integrate Dynamics 365 with Azure Logic Apps, API Management, and other enterprise services.Implement and manage CI/CD pipelines and GIT version control.Collaborate closely with Product Managers and business users in an Agile SCRUM environment.Ensure quality assurance and compliance with OWASP Top 10 and security standards.SupportProvide 2nd and 3rd line support across Dynamics CRM applications.Manage incidents, service requests, and changes following ITIL processes.Monitor CRM performance and proactively resolve operational issuesSkills and Experience RequiredEssentialProven technical expertise in Dynamics 365 CE configuration and ..... full job details .....