Job Title:Lead Clinical Operations Manager Location:On-Site (London Bridge) Term:Permanent, Full Time Salary:Competitive + Benefits (Private Medical, Private Dental, Life Assurance, Private Pension and many more) Richmond Pharmacology are an early phase Clinical Research Organisation (CRO), where we are conducting pioneering early phase healthy participants and patient participant trials. Our experienced and world-renowned team, our central London location and our global reach contribute to making Richmond Pharmacology an exciting and dynamic place to work.Purpose of the job The main purpose of the Lead Clinical Operation Manager is to have complete oversight and responsibility for all matters relating to the Clinical Operations department, reporting successes and escalating issues to the Director of Clinical Operations as required.The Lead Clinical Operation Manager will work closely with other operational Heads of Department to facilitate the processes enabling studies to be run efficiently, whilst not creating undue burden. The day-to-day operations will be fed back to this role from the COA/M direct reports.Main duties and responsibilities Leadership Coaching of COA/Ms, supporting their professional development Attending sponsor meetings and audits to represent Clinical Operations Hosting monthly meetings with the wider team to provide company updates and promote engagement Setting and monitoring of KPIs for all departmental staff grades Training Ownership ..... full job details .....