LCV Workshop Controller

Light Commercial Vehicle Workshop Controller

Are you an experienced LCV Workshop Controller looking for a new opportunity in Coalville, Leicestershire? Our client, a leading Commercial Vehicle company, is seeking a Permanent LCV Workshop Controller to join their team to manage the LCV (Light Commercial Vehicle) and van side of the office. The successful candidate will be responsible for streamlining the workflow of our light vehicle department, ensuring high standards of efficiency and customer satisfaction.

The Role

• Workflow Management: Booking in work, creating job cards, and managing the workload diary in collaboration with the workshop foreman.

• System Oversight: Updating the workshop management system with real-time job statuses and progress notes.

• Customer & Team Liaison: Acting as the primary point of contact for customers to provide updates and liaising directly with technicians to ensure smooth operations.

• Estimating & Authorisation: Thoroughly quoting jobs and obtaining formal customer authorisation before any work commences.

• Financial Accuracy: Typing up job cards upon completion, verifying parts usage, matching proformas to original quotes, and producing final proformas for payment.

The Candidate

• Technical Expertise: A solid understanding of light vehicle mechanics and servicing intervals

• Attention to Detail: Meticulous approach to administrative tasks and checking parts/quotes.

• Communication: Excellent interpersonal skills and a "can-do" attitude.

• Adaptability: A fast learner is required as we utilize a bespoke workshop computer system.

Working Hours

• Working hours are to be covered between 08:00 to 18:00 Monday to Friday, Saturday 07:30 to 13:00 on a 1 in 2 basis.
• Overtime opportunities dependant on workloads