https://jobs.co.uk/job/latent-defects-manager-sng-sovereign-network-group--32bffb66-c8d5-4631-8de8-3325da771ebe RSS feed for Latent Defects Manager at SNG (Sovereign Network Group). en-gb Wed, 17 Jun 2026 14:06:29 GMT https://jobs.co.uk/job/latent-defects-manager-sng-sovereign-network-group--32bffb66-c8d5-4631-8de8-3325da771ebe https://jobs.co.uk/job/latent-defects-manager-sng-sovereign-network-group--32bffb66-c8d5-4631-8de8-3325da771ebe Wed, 17 Jun 2026 11:51:34 GMT Location: Basingstoke | Salary: 45000.00-45000.00 Annual | Type: Permanent | Our purpose is to provide good, affordable homes that are the foundation for a better life - and our vision is thriving communities, over generations. We provide over 85,000 homes and invest in communities across London, the South East, South West and East of England, as well as aiming to create thousands of new affordable homes every year. The RoleThis role will be responsible for providing an exceptional customer care service for the investigation and resolution of latent defects raised outside of the DLP. The Latent Defects Manager will liaise effectively with all internal and external stakeholders to ensure that the correct diagnosis of issues is determined, and a fair outcome is achieved for all parties, maintaining an excellent customer experience throughout. Responsibilities includeDetailed reporting providing evidence to pursue developers and/or warranty claims under their contractual obligations, or to support internal teams to devise a programme of remedial works where a claim is not validAssist in the review of new scheme''s designs and specifications and prepare reports, identifying potential quality, design and specification issues.Provide feedback to internal teams o... Permanent