https://jobs.co.uk/job/l3-voice-operations-engineer-dcv-technologies--3ea014a7-f42a-40c4-866d-b33868daec11 RSS feed for L3 Voice Operations Engineer at DCV Technologies. en-gb Thu, 20 Aug 2026 17:48:10 GMT https://jobs.co.uk/job/l3-voice-operations-engineer-dcv-technologies--3ea014a7-f42a-40c4-866d-b33868daec11 https://jobs.co.uk/job/l3-voice-operations-engineer-dcv-technologies--3ea014a7-f42a-40c4-866d-b33868daec11 Wed, 19 Aug 2026 23:00:00 GMT Location: London | Salary: Negotiable | Type: Contract | Position: L3 Voice Operations Engineer Location: United Kingdom (Remote) 12 months contract position L3 Voice Operations Engineer responsible for supporting global voice infrastructure.- Level 3 troubleshooting, analysis, and remediation. Collaborate with global operations and engineering teams to support end user and back-office infrastructure.-Facilitate regular project work, life cycle management, regular system maintenance and upgrades.-Will be required to work weekends. Requirements: Familiarity with ITIL framework, including Incident, problem, and change management. Demonstrable expertise in Cisco Unified Call Manager (CUCM) 12.x and beyond including IP-endpoints, Cisco Jabber, and Jabber Mobile. Extensive knowledge of voice, packetized voice and related protocols (SIP, MGCP, ISDN), session management and call routing Avaya System Manager and Session Manager 5 years of experience in working with enterprise base voice and data Cisco CCNP Collaboration level knowledge (certification is not a must) Communicate with business units during projects and incidents. Operational acceptance of new deployments and creating technical documentation for as built enviro... Contract