Knowledge Enablement Specialist (Sharepoint / Power Platforms)

Knowledge Enablement Specialist (Sharepoint / Power Platforms)

Worldpay — Gateshead, England, United KingdomOverview

We are seeking a skilled Knowledge Enablement Specialist to join the Knowledge Deployment team. The role focuses on designing, creating, and integrating Power Platform–driven solutions to share, access, and utilize valuable business knowledge across a global organisation.Key Responsibilities

Design, develop and maintain SharePoint integrated solutions to enhance the knowledge deployment network for a global business. Gather requirements, design, develop, test and provide support.Create technical drawings using Visio and other tools as part of data modelling and design.Monitor, resolve technical issues promptly and communicate causes, impacts and remedies clearly.Perform technical performance modelling and analytics; create scalable, automated reports for the knowledge estate.Automate workflows using Power Automate across the SharePoint network to streamline information delivery.Develop, customize, and maintain Modern SharePoint knowledge solutions and related ServiceNow requirements.Governance and security: validate tenant, access, authentication, and security group settings in PowerPlatform solutions.Data integration: use Graph API, REST API, and ServiceNow APIs for data integration and automation.Conduct code reviews to identify vulnerabilities and improvement opportunities.Plan, monitor and control design/development of solutions using agile methodology; assist in creating roadmaps (MS Project preferred).Stay updated with trends and best practices in Modern SharePoint, Power Platform development, ServiceNow, and AI capabilities.Communication

Explain technical concepts clearly to a non-technical, global audience.Prepare technical infrastructure drawings and packs for sponsors, stakeholders, and collaborators.Demonstrate exceptional problem-solving and concise communication; work independently and collaboratively.Qualifications

Bachelor’s degree in computer science or related field.3+ years’ experience in Power Platform / SharePoint design and integration.Proficient in Power Apps (Canvas and Model-driven) and Power Automate.JSON, JavaScript, HTML / CSS.Advanced MS Excel skills, including VBA and Power Query; strong Power BI skills.Proficiency in Modern SharePoint development, including SharePoint Framework (SPFx).Experience with Graph API, REST API, and ServiceNow APIs.Understanding AI Advancement

Machine Learning (ML): understanding algorithms for automating content classification and retrieval.Natural Language Processing (NLP): enhancing search capabilities and analyzing unstructured data.Generative AI: content creation and user engagement.Robotic Process Automation (RPA): automating repetitive tasks in Knowledge Management.What We Offer You

A competitive salary and benefitsCareer development tools, resources and opportunitiesOpportunity to work on challenging issues in the payments industryTime to support charities and give back to the communityPrivacy and Sourcing

Worldpay protects personal information in our online privacy practices; see the Online Privacy Notice for details. Recruitment primarily uses direct sourcing; resumes from agencies not on our preferred supplier list will not be ..... full job details .....