Knowledge Data and Systems Specialist

Nottingham Trent House (95002), United Kingdom, Nottingham, NottinghamshireKnowledge Data and Systems SpecialistJob Title: Knowledge Data and Systems Specialist (Associate)Location: Nottingham - HybridWorking Pattern: 3 days in-office (Tuesday-Thursday) and 2 days remote.Our Mission We''re on a mission to be a force for good in lending. Throughout our almost 30-year history, we''ve consistently been recognised as a great place to work; in 2026, Capital One was officially ranked 9th in the UK''s Best Workplaces list. Hear from our team about what it''s like working at Capital One UK. About the Role The purpose of this role is to support the technical health and reporting of the Knowledge Management and other relevant platforms. This role helps ensure the system is secure, functional, and performs well for end-users, while also assisting in the essential data collection and reporting required to measure content effectiveness and system usage. What you''ll do Assist with the day-to-day configuration, user profile management, and maintenance tasks required to keep the knowledge platforms running smoothly and securely. You will help implement approved changes and new features. Extract raw data and assist in the preparation of standard reports and dashboards to track performance metrics and identify trends. You will support the team by providing data-driven insights into content usage and system health. The skills and experience you needSystem Maintenance : Assist in managing ..... full job details .....