Key Accounts Manager

Our top Telecoms client is looking for a Key Accounts Manager to work on a permanent basis in Irlam (Manchester)Our Client has a requirement for an Acccount Manager, who will be required to work on a permanent basis in irlam (Manchester).Role Purpose:As a Key Account Manager, you will be responsible for developing and maintaining relationships with strategically important customers. You will be accountable for identifying opportunities to increase the value delivered whilst increasing new connections. You will use your experience and in depth understanding of telecoms service fulfilment and assurance to ensure exceptional service quality is delivered for company residential and business products with a key focus on strategic opportunities.Job Role Responsibilities: Responsible for key customer relationship management, delivering high quality customer service to internal and external customers, responding to, and resolving account service issues.Understand market movement and identify strategic opportunities that keep us a competitive and attractive partner.Work with our B2B and partner sales teams to maximise order volumes.Understand strategic goals of customers and develop products and services offering to support those goals.Locate in customers offices and collaborate to fully understand their needs and identify opportunities for continuous service improvement.Provide reliable and high standard of service as the dedicated point of contact.Co-ordinate the delivery of all ..... full job details .....