Key Accounts Apprentice

At Menzies Distribution Solutions, we connect suppliers, manufacturers and customers through reliable, flexible and sustainable logistics, driven by experience and a commitment to doing things the right way.About the role:With support, training and guidance, this role has responsibility for ensuring effective provision and continuity of best in class customer service. The job holder will ensure that the delivery of service is monitored and maintained to the levels defined within agreed SLA''s and contracts. They will seek to identify and deliver continuous improvement initiatives, synergy benefits and strategic projects with new and existing customers to further operational growth. This role will ensure that the highest standards of health and safety are maintained at all times.Responsibilities:Build and maintain excellent internal and external customer relationships in order to develop a constantly improving service. By building trust and credibility, thoroughly understand the customers'' needs and their supply chain structure. Seek to identify and deliver organic growth opportunities with existing customers and drive for synergy benefits between customersData analysis of existing business to audit customer contribution and identify continuous improvement initiativesConduct data analysis to identify critical trends, correlations, and patterns. Translate these findings into actionable recommendations to optimise business performance, customer satisfaction and drive strategic ..... full job details .....