Key Account Manager

Account Manager - Hybrid Working - Full-Time PermanentOur client is looking to strengthen their commercial team by appointing an experienced Account Manager to manage and develop relationships across key customers and Third-Party Logistics providers (3PLs).Experience Account Management or CX/UX within a software, eCommerce, logistics, or digital solutions environment would be highly advantageous.Please Note: This is a hybrid working full-time permanent opportunity with excellent long-term career prospects for the right candidate.Job Title: Account ManagerRole Type: Full-Time PermanentLocation: Egham - Hybrid workingSalary: up to £40,000 per annum + OTERole Overview:Working closely with the Sales, Product, Customer Operations, Onboarding, and Project Delivery teams will be essential in ensuring a seamless customer experience across strategically important accounts. The primary objective is to support customer growth, strengthen existing relationships, maximise adoption of digital delivery solutions, and improve overall retention and commercial performance.Account Manager - Key ResponsibilitiesBecome a subject-matter expert across our clients delivery management and eCommerce software solutionsManage and develop relationships with key 3PL providers and strategic customer accountsLead customer meetings, account reviews, and commercial discussions to support long-term customer satisfaction and retentionIdentify upsell, cross-sell, and growth opportunities across existing ..... full job details .....