Key Account Manager

My client, a well-established manufacturing business based in Basildon, is seeking an experienced Account Manager to join their Commercial team. This is a great opportunity for a proactive relationship builder who thrives in a fast-paced, customer-focused environment.The CultureMy client is proud of their people-first culture, valuing teamwork, quality, and proactive problem-solving. Their values sustainability, quality, proactivity, flexibility, and solution-oriented thinking underpin everything they do.If you re ready to take ownership of your accounts and make a real impact in a thriving manufacturing environment, this is an opportunity not to miss.The RoleAs Account Manager, you ll take ownership of key customer accounts, ensuring first-class communication, timely delivery, and excellent service throughout the order process. You ll coordinate with internal teams in purchasing, production, engineering, and quality to ensure everything runs smoothly from order placement to final shipment.This is a hands-on, customer-facing role that plays a vital part in driving commercial success and maintaining long-term partnerships.Key ResponsibilitiesAct as the main point of contact for your customers, representing their voice within the business.Manage customer schedules, provide updates, and resolve any issues quickly.Oversee orders end-to-end, coordinating across internal departments.Prepare and present data for Quarterly Business Reviews (QBRs).Monitor commercial performance, ..... full job details .....