Key Account Manager

• Job Title: Key Account Manager

  Location: Burgess Hill
  Salary: -25 - -30 p/h (PAYE)
  Contract: 3 months initially

  About the Role

  We are looking for a highly organised and driven Key Account Manager to manage and develop key customer relationships while proactively coordinating internal teams to ensure smooth delivery. This role suits a self-starter who thrives in fast-paced, ever-changing environments and is confident working with data to drive decisions.

  You will act as the central point of contact between customers and internal teams, using strong Excel and data analysis skills to track performance, identify risks, and ensure commitments are met.

  Key Responsibilities

  • Manage and grow relationships with key customer accounts, acting as their primary point of contact
  • Own account data, using advanced Excel skills to analyse trends, track KPIs, and produce reports
  • Proactively chase supply chain, parts, and shipping teams to ensure timelines and commitments are met
  • Identify potential risks or delays early and take ownership of resolving issues
  • Work closely with internal stakeholders to coordinate priorities and manage changing demands
  • Maintain accurate records and ensure data integrity across systems
  • Adapt quickly to shifting priorities and operational changes while maintaining service levels

  Skills & Experience Required

  • Proven experience in a Key Account Manager, Account Manager, or similar role
  • Advanced Excel skills (e.g. pivot tables, VLOOKUP/XLOOKUP, data analysis, reporting)
  • Strong analytical mindset with the ability to turn data into clear actions
  • Confident communicator who is comfortable chasing and influencing internal teams
  • Highly organised, proactive, and able to work independently
  • Flexible and resilient, with the ability to adapt in an ever-changing environment
  • Experience working with supply chain, parts, logistics, or shipping teams is highly desirable

  Personal Attributes

  • Self-starter with a strong sense of ownership
  • Detail-focused but able to see the bigger picture
  • Calm under pressure and solution-oriented
  • Comfortable managing multiple priorities at once

  Next steps:

  • Apply today, the client is looking for someone to interview and start immediately!
  • Please apply today with your up to date CV
  • If you experience any issues applying, please send your CV along with the name of the role you are applying for to (url removed)

  Working as a temp is an ideal way of exploring different job roles and industries. It''s also gives you control of your own work/life balance. Here are just some of the benefits you can expect when you become part of the Office Angels team:

  • Employed directly with Office Angels, meaning we''re always on hand to ensure you''re being well looked after
  • Eye care vouchers and money towards glasses should you require them for VDU purposes
  • We can search for permanent work whilst you''re in assignments and offer expert interview support and advice
  • Weekly pay
  • Pension scheme option (with employer contributions)
  • 28 days paid annual leave (Based on a weekly accrual)

  Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone''s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone''s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.