Key Account Manager

Key Responsibilities

• Manage and develop key accounts to drive sustainable growth
• Lead negotiations on pricing, product ranges, and promotional activity
• Identify and convert new business opportunities
• Prepare and present data-driven proposals
• Maintain strong client relationships and deliver excellent customer service
• Support sales administration, including CRM updates, order processing, and quotations
• Collaborate with internal teams to ensure consistent delivery and service standards
• Contribute to sales targets

Requirements

• Proven experience in Key Account Management or sales
• Strong commercial awareness and understanding of the retail sector
• Excellent communication, negotiation, and relationship-building skills
• Proficiency in CRM systems, Excel, and Microsoft Office
• Strong organisational skills with the ability to manage multiple priorities
• Analytical mindset with the ability to interpret sales data and identify opportunities
• Proactive, results-driven, and customer-focused